Market Research

SmartMark Communications designs and builds customer engagement programs that are data driven and reflect real time thinking and decision making of consumers. This actionable insight is derived from qualitative and quantitative research solutions custom designed to meet the specific needs of our clients.

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SmartEnergy IP Publications and Events

SmartMark Communications created SmartEnergy IP over ten years ago to act as an independent research firm. Its publications are based on primary consumer research nationally and pertain to topics related to customer experience, often with the goal of evaluating investment opportunities for utilities and energy companies.

SmartEnergy IP also produces the annual Smart Grid Customer Education Symposium, the nation’s longest running show dedicated to best practices in AMI optimization and education related to customer engagement and experience.

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